Last updated: June 1, 2026
Contact
Use this page to reach TraceBoards for product support, billing questions, privacy requests, account deletion, security reports, or business inquiries.
1. General support
For general product questions, account help, bug reports, or onboarding support, contact support@traceboards.com.
2. Billing and account questions
TraceBoards does not currently offer in-app billing or a payment gateway. For questions about future paid plans, refunds, or account billing once paid features are introduced, contact support@traceboards.com. You can also review the Refund Policy.
3. Account and data deletion
To request account deletion or deletion of workspace data, email privacy@traceboards.com from the email address associated with your TraceBoards account. Review the Data Deletion Policy before sending a request.
4. Privacy requests
For privacy questions, access requests, export requests, correction requests, or deletion requests, contact privacy@traceboards.com.
5. Security reports
If you believe you found a security issue, account exposure, data isolation issue, or vulnerability, contact security@traceboards.com. Please avoid publicly disclosing the issue until we have had a reasonable opportunity to investigate.
6. Business inquiries
For partnerships, business requests, or other non-support inquiries, contact support@traceboards.com.
7. Registered office
KRUXX Tech Services Private Limited (CIN: U74999UR2020PTC010896), 32, Sungarmaal, Shiva Enclave, GMS Road, Dehradun, Uttarakhand, India - 248003.
8. Expected response time
We aim to respond within 24 hours. Response times may vary depending on the request type, account status, holidays, and security complexity.
Related policies
Before contacting us, you may want to review the Privacy Policy, Terms of Service, Refund Policy, and Cookie Policy.