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Last updated: June 1, 2026

Terms of Service

These Terms describe the rules for using TraceBoards, including accounts, workspace content, acceptable use, and service limitations.

1. Introduction

These Terms of Service apply to your access to and use of TraceBoards, a SaaS app for managing clients, tasks, follow-ups, waiting items, manual payment tracking, and related productivity workflows.

2. Acceptance of terms

By creating an account or using TraceBoards, you agree to these Terms. If you use TraceBoards on behalf of a business or team, you confirm that you have authority to accept these Terms for that organization.

3. Eligibility

You must be legally able to enter into these Terms and meet the minimum age required by applicable law in India.

4. Accounts and security

You are responsible for keeping your login credentials secure and for activity under your account. Notify support@traceboards.com if you suspect unauthorized access.

5. Description of service

TraceBoards provides tools for creating, organizing, and managing client records, contacts, companies, deals, notes, tasks, follow-ups, waiting items, manual payment tracking, reports, and workspace collaboration. TraceBoards does not currently provide AI features or an online payment gateway for collecting money from your clients.

6. User content and ownership

You retain ownership of the content you create or upload in TraceBoards, including client data, notes, tasks, contact details, files, workspace content, and related records.

7. Permission to process content

You grant TraceBoards permission to process your content only as needed to provide, maintain, secure, improve, and support the service.

8. Paid plans and billing

TraceBoards may offer free access today and paid plans in the future. There is currently no in-app checkout or payment gateway. If paid subscriptions are introduced, billing terms will be disclosed before charges apply and will be governed by the Refund Policy and any checkout terms shown at purchase.

9. Cancellation and refunds

If paid plans are introduced, refunds and cancellations will be handled according to the Refund Policy.

10. Acceptable use

You may use TraceBoards only for lawful purposes and in a way that respects other users, service providers, customers, and third parties.

11. Prohibited activities

  • Illegal activity, abuse, harassment, spam, phishing, or fraud.
  • Uploading malware or attempting to bypass security controls.
  • Scraping, overloading, disrupting, or reverse engineering the service.
  • Uploading content without necessary rights or permissions.
  • Using the service for harmful, deceptive, or unlawful purposes.
  • Attempting to access another user's workspace, account, or data without authorization.

12. Service availability and changes

TraceBoards may change, suspend, or discontinue features as the product evolves. We aim to keep the service reliable, but we do not guarantee uninterrupted availability.

13. Third-party services

TraceBoards may rely on third-party services for hosting, authentication, database, email, security, backups, and other operations needed to run the product. Those services may have their own terms and policies.

14. Suspension and termination

We may suspend or terminate access if you violate these Terms, create security risk, or misuse the service. You may stop using TraceBoards at any time.

15. Intellectual property

TraceBoards, including its design, software, branding, and documentation, is owned by KRUXX Tech Services Private Limited or its licensors. These Terms do not transfer ownership of TraceBoards to you.

16. Disclaimers

TraceBoards is provided on an "as is" and "as available" basis. We do not guarantee that the service will be error-free, uninterrupted, or suitable for every use case.

17. Limitation of liability

To the maximum extent permitted by applicable law, TraceBoards and KRUXX Tech Services Private Limited will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

18. Governing law

These Terms are governed by the laws of India, unless applicable law requires otherwise.

19. Changes to terms

We may update these Terms from time to time. Material changes may be communicated by email, in-app notice, or website update.

20. Contact information

For questions about these Terms, contact support@traceboards.com.